Question 1

Contract:

Accepted Answer

No long-term contracts. Lessons are billed on a monthly basis, so you simply pay ahead for the following month on our convenient automatic payment plan. You can log into our portal to manage everything. If you need to discontinue lessons, please reach out to our administrative staff. A 30-day notice is required for all lesson withdrawals.

Question 2

Can I Choose The Instructor I Work With?

Accepted Answer

You certainly can! You can visit our website’s “Book a Lesson” page to select your instrument. You will then be presented with photos, bios, and videos of each of our instructors so that you can make your choice. All of our instructors are background check certified.

Question 3

Where Are Lessons Conducted?

Accepted Answer

Lessons are conducted either at our studios in Denver, Littleton, and Centennial, CO, or in the comfort of your own home via an online platform.

Question 4

Make-Up Lessons:

Accepted Answer

Can’t make it to a lesson? As long as you provide at least 9 hours notice of cancellation, you’ll be issued a make-up credit. Make-up credits are valid for one year from the date of issue and may be redeemed as long as you are an active member. Make-up lessons may be with the student’s regular instructor or a one of our other great instructors, depending on what scheduling allows.

Question 5

Holidays:

Accepted Answer

We are closed 3 weeks of the year — Spring Break, Thanksgiving Week, and Christmas/New Year's week. We are also closed on Memorial Day, July 4th, and Labor Day.

Frequently Asked Questions